Information Collection and Use
The app does use third-party services that may collect information used to identify you, such as username(s), password(s), and cellular service phone number for password resets for authentication only.
We want to inform you that whenever you use our Service, in the case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. ELM FieldTech & ELM Microgrid mobile applications do not use any type of Cookies.
We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it according to best security practices. All our data is stored on an encrypted and secure database.
Links to Other Sites
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.